Coffee & Credentials is Quadterion’s signature educational conversation series—a relaxed, one-hour discussion designed to spark ideas and share practical strategies in certification. Watch previous sessions below or on our YouTube channel.

SME Selection Secrets

In this session, you will learn to:

1. Define NCCA Standard 13, when it applies, and the consequences of non-compliance.
2. Distinguish effective subject matter experts (SMEs) from general practitioners by identifying key characteristics and qualifications.
3. Recognize sources of bias in SME selection and apply strategies to mitigate them.
4. Explain how panel composition, including diversity of expertise, demographic representation, and conflict-of-interest considerations, affects the quality and integrity of credentialing decisions.